For All Ground Transportation Services

All passengers of a ground transportation vehicle, including but not limited to a sedan, SUV, van, mini-coach or bus, are entitled to the following, and should have the right to ask the driver to provide:

  • Proof of proper commercial-for- hire licensing and certifications as governed by local, state and federal regulations.

  • A safe and courteous driver that obeys all traffic laws with proof of commercial vehicle insurance.

  • Assurance that the vehicle being driven, has undergone regular inspections, and is certified safe and mechanically sound.

  • A fully-vetted and trained driver that has undergone official criminal background checks and pre-hire drug testing.

  • Ready access to the transportation service provider, via email, telephone or in-person, of the ground transportation service to voice any concerns or complaints that arise before, during and after the ride.

  • A quoted fare for your trip and a final charge that matches that agreed-upon amount (except in cases of changes in trip itinerary or duration).

  • Air conditioning or heat on request.

  • Access to fully functioning seatbelts.

For any other information you may need please contacts us below:

P.O.Box 90565
Houston, TX 77290


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