Duty Of Care

For all Ground Transportation Services and their Drivers

All ground transportation services and drivers, whose vehicles include but are not limited to a sedan, SUV, van, mini coach or bus should adapt the following suggested practices: Drivers should be properly screened, licensed and trained, which includes the following:

  • Criminal background and security check by a certified agency or equivalent.

  • Pre-hire drug testing and random testing program, when required by USDOT.

  • Driver training program that includes driver duties, customer service, safety and defensive driving skills.

  • Certified medical examination, as required by City of Houston ARA regulations.

  • Proper supervision, retraining and discipline when appropriate

Ground transportation vehicles should be properly licensed, safe, and commercially insured which includes the following:

  • Commercial insurance with liability coverage, as required by City of Houston ARA regulations.

  • Proper licensing permits from the city of Houston and Houston Airport System.

  • Motor vehicle inspections, as required by City of Houston ARA regulations.

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